Executive support10+Years
Secure day-to-day IT for leadership teams.
Trusted support for senior stakeholders, confidential information, device readiness, access, vendors, and urgent operational issues.
Read moreIT Support Engineer // Systems Administrator
Reliable IT Support Is Here
I help organizations keep people productive, systems secure, and support workflows clear. Open to IT support, service desk, systems administration, cloud operations, and internal application roles across multiple markets.
Vision
We’re here to keep modern work secure, stable, and moving.
My background blends executive support, Microsoft 365 administration, systems and network operations, endpoint security, cloud technologies, and internal application development.
Core support
Fully operational, uncompromisingly dependable.
OperationsL1-L3Support
Microsoft 365, endpoints, networks, and cloud.
Administration across accounts, patching, antivirus, procurement, infrastructure, AWS, and support workflows.
Read moreWorkflow improvementAIEnabled
AI-assisted documentation and internal apps.
Built internal ERP tooling with React, Next.js, PostgreSQL, and AWS, with AI support for reporting and knowledge bases.
Read more10+years in IT operations
L1-L3support coverage
365admin and endpoint care
AIenabled workflow support
Experience
Support depth with systems range.
A career built across executive support, project infrastructure, helpdesk operations, and customer-facing technical support.
Nov 2014 - Present
IT Support Engineer
Raydan Investments LLC, Abu Dhabi
- Deliver executive IT support to the CEO and senior leadership, keeping daily operations secure and reliable.
- Built an internal ERP with React, Next.js, Tailwind CSS, JavaScript, PostgreSQL, and AWS for reporting and operations.
- Administer Microsoft 365, endpoints, access control, patching, antivirus, and IT security controls.
- Manage infrastructure, networks, lifecycle planning, vendors, procurement, and confidential strategic information.
Jan 2012 - Nov 2014
IT Projects Engineer
Professional System Electromechanical Cont., Abu Dhabi
- Designed and implemented scalable network infrastructure for project environments.
- Managed hardware procurement, upgrades, deployment schedules, and vendor coordination.
- Conducted network performance and security assessments with practical improvement plans.
Mar 2012 - Dec 2012
IT Help Desk Support
Gumnut System International, Manila
- Resolved end-user issues across hardware, software, network connectivity, and business applications.
- Logged, prioritized, and tracked incidents accurately through resolution.
Feb 2009 - Jun 2010
Technical Support Specialist
Sykes Asia Inc., Manila
- Delivered first-level DSL and network support in a high-volume customer service environment.
- Documented cases, escalated faults, and captured customer feedback data.
Skills
Support, systems, security, cloud, and AI.
The mix is broad enough for fast-moving support teams and grounded enough for steady operational ownership.
Endpoint security, patching, and access control
Microsoft 365 administration and AWS cloud technologies
IT support, helpdesk, systems, and network administration
React, Next.js, PostgreSQL, ERP, and business apps
AI-assisted troubleshooting, documentation, and reporting
Vendor, procurement, asset, and stakeholder support
Education
Technical foundation.
Bachelor of Science in Information Technology - AMA Computer College
Associate in Health and Science Education - Emilio Aguinaldo College
Open to opportunities
Looking for dependable IT support, systems administration, or cloud operations help?
I am open to conversations with teams that value secure operations, responsive support, clear documentation, and practical process improvement.